Frequently Asked Questions
Everything you need to know about your ROVE shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to help you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At ROVE, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I exchange an item for a different color?
Yes, we offer free exchanges for different sizes or colors of the same style, provided the item is in stock and meets our return criteria.